a1111 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and a1111 ("a1111", "we", "us", "our") governing your access to and use of the a1111 website located at https://a1111.io and all associated services, including sports betting, live casino, slots, and account management features.

By registering an account, accessing the a1111 platform, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the a1111 platform.

These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and a1111. In the event of any conflict between these Terms and any specific promotion or bonus terms, the specific promotion or bonus terms shall prevail in respect of that promotion only.

Access to the a1111 platform is strictly limited to individuals who satisfy all of the following eligibility criteria:

• You are aged 21 years or older at the time of registration and at all times during which you hold an a1111 account.
• You are accessing the platform voluntarily and on your own behalf, and not on behalf of any third party.
• You are not a resident of any jurisdiction where online betting is prohibited by law.
• You are not a current employee, contractor, officer, director, or immediate family member of an employee or contractor of a1111 or any of its affiliated companies or game providers.
• You have not previously been self-excluded from a1111 or had an account closed by a1111 for breach of these Terms.
• You are accessing the a1111 platform using your own funds, and those funds are not derived from any illegal activity.

a1111 reserves the right to request proof of age, identity, and address from any player at any time. Failure to provide satisfactory verification documents within the timeframe specified by a1111 may result in the suspension of betting and withdrawal privileges until verification is completed.

To use the betting and casino services offered by a1111, you must register a personal account. The following rules apply to all a1111 accounts:

Each individual player is permitted to hold only one registered a1111 account. Opening multiple accounts — whether under the same name, different names, different email addresses, or different payment methods — is strictly prohibited. Where duplicate accounts are identified, a1111 will close all accounts associated with the same individual and may forfeit any pending bonuses or winnings accumulated across those accounts.

You must provide accurate, complete, and truthful information at the time of registration, including your full legal name, date of birth, residential address, and valid Bangladeshi mobile number. You are responsible for keeping your account information current. a1111 accepts no liability for losses or complications arising from inaccurate account information provided by you.

You are solely responsible for maintaining the confidentiality of your a1111 username and password. You must not share your login credentials with any other person. a1111 accepts no liability for losses resulting from unauthorised access to your account where you have failed to keep your credentials secure. If you believe your account has been compromised, you must contact a1111 support immediately at [email protected].

a1111 may require players to complete identity verification procedures at any point, including prior to processing withdrawal requests. Acceptable verification documents include a valid National Identity Card (NID), passport, or driving licence. a1111 may also request proof of payment method ownership (for example, a screenshot of your bKash or Nagad account registered in the same name). Accounts that cannot be verified to a1111's satisfaction may have their withdrawal and betting access restricted pending resolution.

All financial transactions on the a1111 platform are conducted in Bangladeshi Taka (BDT). The following terms apply to all deposit transactions:

a1111 currently accepts deposits via the following payment channels: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, direct bank transfer from BRAC Bank, City Bank, Islami Bank, Dutch-Bangla Bank, and Sonali Bank, as well as Visa and Mastercard debit and credit cards. Accepted payment methods are displayed on the a1111 deposit page and may be updated from time to time without prior notice.

The minimum deposit amount on a1111 is ৳200. There is no maximum deposit limit stated site-wide; however, individual payment providers may impose their own per-transaction limits which a1111 cannot control. Players should refer to their chosen payment provider's terms for applicable limits.

All deposits must be made from a payment account registered in the same legal name as the a1111 account. Deposits from third-party accounts — including accounts belonging to family members, friends, or any other individuals — are strictly prohibited. a1111 reserves the right to return any deposit identified as originating from a third-party account and to suspend the receiving a1111 account pending investigation.

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to the a1111 wallet instantly or within a few minutes of the transaction being confirmed by the payment provider. Bank transfer deposits may take longer depending on the issuing bank's processing times. a1111 is not responsible for delays caused by third-party payment processors.

a1111 does not apply currency conversion fees on BDT transactions. The full deposited amount in BDT is credited to your a1111 wallet. Any fees charged by your mobile banking app or card issuer are outside a1111's control and are your responsibility.

Players may submit withdrawal requests once their account has been fully verified in accordance with Section 3.4. Withdrawals of bonus funds are subject to the wagering requirements described in Section 6. Only cash balances (excluding active bonus funds) are available for withdrawal.

Withdrawals will be processed to the same payment method used for the most recent qualifying deposit. This policy exists to prevent money laundering and protect the security of player funds. a1111 does not process withdrawals to third-party accounts, credit cards not used for deposit, or bank accounts not associated with the player's verified identity.

a1111 aims to process all approved withdrawal requests within 24 hours. Withdrawals to bKash, Nagad, Rocket, and Upay wallets are typically completed faster than bank transfer withdrawals. Processing times may be extended during peak periods or where additional verification is required. a1111 will notify players by their registered contact method if a withdrawal is subject to delay.

Minimum withdrawal amounts and any applicable daily or monthly withdrawal limits are displayed on the a1111 withdrawal page. a1111 reserves the right to stage large withdrawal payments across multiple transactions at its discretion, without affecting the total amount ultimately paid to the player.

a1111 reserves the right to refuse or delay any withdrawal request where it has reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms. In such cases a1111 will notify the player and may request additional documentation before proceeding.

a1111 offers a range of bonuses, free bets, deposit match promotions, and seasonal offers to eligible players. All bonuses are subject to the following general terms, as well as any specific terms communicated at the point of offer:

• Bonuses are available to players aged 21 and above who hold a single verified a1111 account.
• Each bonus promotion is available once per player, per household address, per device, and per payment method, unless otherwise stated.
• Bonus funds must be wagered the number of times specified in the applicable promotion terms before any winnings derived from bonus funds can be withdrawn.
• Wagering requirements must be completed within the time period stated in the specific promotion terms. Unused bonus funds and associated pending winnings will expire at the end of this period.
• a1111 reserves the right to withdraw any bonus offer at any time prior to the bonus being claimed by a player.
• Bonuses may not be combined unless a1111 explicitly states that combination is permitted for a specific offer.
• a1111 reserves the right to reclaim any bonus, free bet, or promotion winnings that it has reasonable grounds to believe were obtained through fraudulent means, exploitation of system errors, or abuse of bonus terms.

All bets placed on a1111 are subject to the specific rules for the relevant sport or event. Cricket betting — including markets for BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals — is governed by a1111's cricket betting rules, which are available within the sportsbook section of the platform. By placing a bet you confirm you have read and accept the applicable betting rules.

a1111 reserves the right to refuse, limit, or void any bet at its sole discretion. Bets are not binding until they have been accepted and a bet reference number has been issued by the a1111 system. Bets placed during periods of system error, price error, or data feed failure may be voided by a1111 regardless of the outcome of the relevant event.

In-play (live) betting markets are subject to suspension and re-pricing throughout the course of an event. a1111 does not guarantee the continuous availability of any in-play market. Any bet accepted before a market is suspended will stand at the odds recorded at the time of acceptance, unless the bet was placed on information not yet reflected in the odds (for example, a wicket that has already fallen but not yet been updated in the feed).

In the event that a1111 publishes odds that are clearly erroneous — whether due to a technical error, data feed failure, or human error — a1111 reserves the right to void any bets placed at those erroneous odds and to return stakes to the affected players. This applies regardless of whether the bet has already been settled.

Maximum winnings per bet, per event, and per day are subject to limits that may vary by sport and market type. Current limits are displayed within the a1111 sportsbook interface. a1111 reserves the right to limit the maximum stake or maximum winnings applicable to any individual player at any time.

The a1111 casino offers live dealer games and slots from internationally certified game providers including Evolution Gaming, Ezugi, Pragmatic Play, Pragmatic Play Live, NetEnt, Microgaming, and Spribe. The following terms apply to all casino game activity:

• All casino games use certified random number generators (RNGs) or live dealer streams that have been independently audited for fairness by the respective game provider.
• Game outcomes are final once the round has been completed and the result recorded by the game server. Player disputes regarding game outcomes must be raised with a1111 support within 7 days of the relevant game round.
• In the event of a disconnection during a casino game round, the game will typically resume from the point of disconnection when the player reconnects. If a round cannot be recovered, the bet will be settled according to the game provider's stated disconnection policy.
• a1111 reserves the right to void casino game rounds where a technical error, game malfunction, or incorrect pay table has affected the integrity of the round. Affected stakes will be returned to the player's wallet in such circumstances.
• Minimum and maximum bet amounts vary by game and are displayed within the game interface prior to the commencement of each round.

a1111 is committed to promoting responsible gaming and provides a range of player protection tools accessible directly from the account dashboard. Players are encouraged to make use of the following features:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you can add to your a1111 wallet within a given period.
• Session Time Reminders: Configure alerts that notify you when you have been logged in and actively playing for a specified duration.
• Cooling-Off Period: Take a temporary break from betting for a period of your choosing (24 hours, 7 days, or 30 days) without permanently closing your account.
• Self-Exclusion: Request permanent self-exclusion from a1111 if you feel you need a long-term break from gambling. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months.

If you believe that gambling is having a negative impact on your finances, mental health, or relationships, we strongly encourage you to visit our Responsible Gaming page or contact our support team directly at [email protected]. a1111 support staff are trained to provide guidance and signpost appropriate resources. This service is available 24 hours a day, seven days a week.

a1111 strictly enforces the 21+ age requirement and uses verification procedures to prevent underage access to the platform. All promotional communications from a1111 include responsible gaming messaging as standard.

The following actions are strictly prohibited on the a1111 platform and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities where applicable:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with casino games.
• Engaging in match-fixing, spot-fixing, or any other activity intended to corrupt the outcome of a sporting event or casino game.
• Colluding with other players to gain an unfair advantage in any game, tournament, or betting market.
• Opening or operating multiple a1111 accounts, whether in your own name or using third-party identities.
• Providing false, misleading, or fraudulent information during registration or at any subsequent point during the account lifecycle.
• Depositing, wagering, or withdrawing funds derived from illegal or criminal activity, including money laundering.
• Exploiting software bugs, system errors, or palpable pricing mistakes to generate artificial profits.
• Attempting to access a1111's systems, databases, or networks without authorisation.
• Engaging in abusive, threatening, or harassing conduct towards a1111 staff or other players.

All content on the a1111 platform — including but not limited to the a1111 brand name and logo, website design, text, graphics, software, game interfaces, and data — is the intellectual property of a1111 or its licensed content providers and is protected by applicable intellectual property law.

You may access and use a1111 content solely for the purpose of your personal, non-commercial use of the platform. You may not copy, reproduce, distribute, publish, transmit, modify, adapt, create derivative works from, or in any other way exploit any part of the a1111 platform or its content without the prior written permission of a1111.

Game content provided by third-party studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe is owned by the respective studio and is used by a1111 under licence. All rights in that content remain with the respective rights holder.

To the fullest extent permitted by applicable law, a1111 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use the a1111 platform.
• Any interruption, suspension, or termination of the a1111 service.
• Loss of data, bets, or winnings resulting from technical failures, system outages, or force majeure events beyond a1111's reasonable control.
• Unauthorised access to your a1111 account resulting from your failure to secure your login credentials.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• The accuracy, completeness, or timeliness of odds, statistics, or other information displayed on the platform.

Where a1111 is found liable despite the foregoing, its aggregate liability to you in connection with your use of the platform shall not exceed the total amount deposited by you into your a1111 account in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit a1111's liability for fraud, for death or personal injury caused by its negligence, or for any other liability that cannot be excluded or limited by applicable law.

a1111 collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at a1111.io/privacy-policy. By registering an account and using the a1111 platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

a1111 uses your personal data to operate and manage your account, process deposits and withdrawals, verify your identity, comply with legal obligations, detect and prevent fraud, and (with your consent) send you promotional communications. a1111 does not sell your personal data to third parties. Data shared with payment providers and game studios is limited to what is strictly necessary for those services to function.

You have the right to request access to, correction of, or deletion of your personal data held by a1111 by contacting [email protected]. Certain data retention obligations arising from applicable law may limit a1111's ability to fulfil deletion requests in their entirety.

a1111 reserves the right to amend these Terms and Conditions at any time. Where changes are material, a1111 will provide notice to registered players via their registered email address or via a prominent notice on the a1111 website, with a minimum of 7 days' advance notice before the changes take effect.

Your continued use of the a1111 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the platform and may request account closure in accordance with Section 3 of these Terms.

The most current version of these Terms is always available at a1111.io/terms-conditions and is dated with the effective date at the top of this document. a1111 recommends that players review these Terms periodically to stay informed of any updates.

These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. a1111 operates as a fair play certified platform and is committed to conducting its operations in a transparent, responsible, and ethical manner consistent with international best practices in online gaming.

a1111 does not make any representation that the services offered on this platform are legal or available for use in all jurisdictions. It is your responsibility to ensure that your use of a1111 complies with all laws applicable in your jurisdiction before registering or placing any bet.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the a1111 support team using the details below. All correspondence must be in English.

For responsible gaming support, please visit our dedicated Responsible Gaming page, which contains detailed information on self-help tools and external support resources available to players in Bangladesh.